Working with millennials : using emotional intelligence and strategic compassion to motivate the next generation of leaders / Marc Robertson ; foreword by Adam Lichtl.
Contributor(s): Lichtl, Adam [writer of supplementary textual content.] | Gale (Firm).Series: Gale eBooks.Description: 1 online resource (xviii, 130 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9781440844133.Subject(s): Generation Y -- Employment | Intergenerational relations | Conflict of generations in the workplace | Emotional intelligence | Leadership | Personnel managementAdditional physical formats: Print version:: Working with millennials.DDC classification: 658.3/14 Online resources: Available via Gale eBooks. Click here to access
Includes bibliographical references and index.
chapter 1. You don't have to be an expert : increase productivity by increasing EQ -- chapter 2. The privilege of leadership : the simultaneity of cause and effect -- chapter 3. Getting out of your own way : emotional triggers and building a solid self -- chapter 4. People are your resources : focus on others to get what you want -- chapter 5. The notion of strategic compassion : building trust and creating value through an enlightened leadership -- chapter 6. There's no such thing as a safe place : the difference between leading and managing -- chapter 7. Getting gold out of them : they will kill for you if you demonstrate real concern -- chapter 8. Dealing with pushback : the art of war in contemporary business -- chapter 9. How to lead meetings : never engage without a plan -- chapter 10. Creating the culture you want : and breaking down the one you don't want -- chapter 11. Becoming the complete leader : the art of communication -- chapter 12. Why compassionate leadership is in your self-interest.
The book demonstrates how to lead and manage Millennials, explains how to motivate them, and describes how to help them develop professionally.
Description based on print version record.