Virtual teams : mastering communication and collaboration in the digital age / Terri R. Kurtzberg.
Contributor(s): Gale (Firm).Series: Gale eBooks.Description: 1 online resource (xi, 212 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9781440828386 (electronic book).Subject(s): Virtual work teams -- Management | Virtual reality in managementAdditional physical formats: Print version:: Virtual teams.DDC classification: 658.4/022 Online resources: Available via Gale eBooks. Click here to access
Includes bibliographical references and index.
one. Understanding the problem -- two. Pace and policy -- three. The multitasking effect -- four. Crafting effective messages -- five. Teambuilding and networking -- six. Building trust and cooperation online -- seven. Mastering motivation -- eight. Virtual team leadership -- nine. Electronic decision making -- ten. Cross-cultural complications.
This book explains how to master the art and science of communicating virtually. It defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding, as well as instructing readers on building trust, addressing fairness, and dealing with conflict in an online environment.
Description based on print version record.